Shipping Methods and Carriers:
We use three mode of shipments as the cusotomer’s requirement,
1.Air mode
2.Surface mode and
3.Hyper local Delivery (Bangalore only).
Our carriers are Blue Dart, Delhivey, Ekart, Amazon, Xpressbees, Ecom and India post.
Shipping Costs:
We offer flat rate shipping costs to the customer as opted by the customer.
1.Air mode (180rs)
2.Surface mode (80rs)
3. Hyper local bangalore delivery (depends).
Delivery Timeframes:
1. Air mode (3-5 days delivery)
2. Surface mode (7-9 days delivey)
3. Hyper local Bangalore delivery (same day)
The observance of national and other holidays may vary depending on the chosen courier service.
Order Tracking:
Describe how customers can track their orders, including providing tracking numbers and links if applicable.
Tracking your order becomes available once it undergoes processing and is dispatched to the chosen courier. The customer will get a notification of tracking id and the courier dispatched with. The customer can follow up with the courier service and track the order.
Returns and Refunds:
Our return and refund policy is outlined separately on the Website.
Before completing a purchase, you consent to review and adhere to our return and refund policy.
Customer Support:
+91-9380350450
care@robotwala.co.in
If you have any questions or concerns about these Terms and Conditions, please contact us.
Shipping Notifications:
Customers will receive notifications via SMS or email when their order is dispatched from Robotwala.co.in and handed over to our courier service partners.